ASHANKS Camera Slider Motorized, APP Carbon Fiber Track Dolly Rail , Follow Focus & 120°Panoramic Shooting for Time-Lapse/Video Photography,Silent Motor, Compatible for Android/iOS,48in/120cm, A300S

Solutions for the happened problems:

- Updated on Aug 2021, Problem solved! - Facing the "Disconnected" problem of the APP? Please click "Disband" on the above, and then, reboot the APP, and OK to use.

- Updated on Sept.2020. Problem solved!

- 3 methods to get ASHANKS APP:

IOS: search "smoothone slider" from APP store; Android: search "smooth one" from Google store

Scan QR code from the motor or the instruction.

Ask ASHANKS customer support to get APP.

- Updated on Oct 2020. Problem solved! - Contact ways are printed on the instruction. We reply to the message in 24 hours now. You can also find us by Amazon order messages.

- Updated on Dec 2020. Problem solved! - We made a think sponge package to protect the slider in shipping. But please allow a few scratches which may be caused when we tested every slider before sending.

- Updated on Jan 2021. Problem solved. - We updated video tutorials on the video website and clear tutorials on instruction that can easily be understood.

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1. Only move without taking photos --- Method: turn off the autofocus; check whether the shutter cable is properly connected

2. Slide when tilted?Freeze or shaking when the slider moves. --- Method: Check whether the belt is loose

3. The screen shakes when shooting --- Method: turn off the camera's auto anti-shake function; turn off the camera's autofocus function

4. Shoot while the slider is moving --- Method: Increase the delay time data

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> Sunset track: 3-4 seconds

> Crowd in the city: 3-4 seconds

> Fast moving clouds: 3-4 seconds

> The trajectory of the sun in the sky: 20-30 seconds

> Shadow on the ground during the day: 10-20 seconds

If you have any problem in using, please be sure to contact the seller in the first place before re-fund or return the product. ASHANKS will help and teach you how to operate the slider. ASHANKS slider and APP is working fine, we are confident to make you satisfied. ASHANKS Motorized Slider. Perfect for hobbyists, vloggers, beginners, professionals and photographers of all levels. Compatible with SLR cameras, camcorders, GoPro, mobile phones and other indoor and outdoor devices. (not including adapter)ASHANKS sliders can be placed directly on the ground or use with a tripod. It can be attached to a tripod from the screw holes of the slider for horizontal shooting and 45° tilt shooting. Supported modes: tracking mode, panorama shooting, time-lapse shooting, video shooting, countdown Selfie mode, etc,. Support offline working, upgrade animation, stop motion animation, time-lapse photography and other creative photography. Load capacity (horizontal): 22lb/10kg; (45° inclined): 6.6lb/3kg Length: 31.5"/80cm and 47.2"/120cm (Note: The APP control distance is 4m-8m) The one-piece gear box combines the control module and motor together with the ultra-light carbon fiber tube to create a smooth silent camera slider. In addition, the mute function makes interview shooting more effective.Quick switch between motorized mode and manual mode: The motor and belt can be easily removed, so you can also use the ASHANKS slider manually.3/8" screws on the top compatible with various cameras, camcorders (Ball Head Adapter is needed but not included in the package).1/4 "and 3/8" screws threads on the bottom part compatible with tripods, enable you to take vertical, horizontal, and 45 degrees shooting by installing on the tripods, meeting various shooting needs.The thickened and widened slide rail panel can be used with broadcast video cameras. It is more stable, the load-bearing is higher, and it can be easily compatible with telephoto lenses.Designed with 8 bearing-rollers-carrier with balance traction design, more stable and anti-shake, make sure to provide stable video and clear photography pictures.Set the starting point A, the ending point B, Automatically round trip (or stop);Slip speed: 1%-100%App failed to connected?Can not download APP from the Google Store?Can not find the customer support team?Slider scratches when received?Don’t know how to install or set the APP?Shutter synchronization troubleshooting independently repairs:Interval Setting Tips